Every MATE bike and battery comes with a two-year limited
manufacturer warranty. If a manufacturer production defect is found within this period, we will respond according to our warranty. This warranty does not cover normal wear and tear components such as tires, inner tubes, brake pads, chains, etc.
You can read more about the warranty in our Terms and Conditions. Please contact our Customer Support through the Support button in the
bottom right corner of the page, if you can’t find the information you need.